Introduction to Cookies
Cookies are small text files stored on your device when you visit a website. At BitStarz, we use them responsibly — to keep things running smoothly, protect your session, and make sure the experience feels consistent every time you log in. We're committed to being transparent about what we collect, why we collect it, and how you stay in control of your data. This policy covers all of that in plain language, without the legal maze.
Why We Use Cookies at Our Casino
Cookies aren't just a technical formality. For an online casino to work the way it should, they're genuinely essential. When you enter your credentials and start a session at BitStarz, cookies are what keep you securely logged in as you move between game lobbies, account pages, and the cashier. Without them, you'd be asked to re-authenticate constantly — every click, every page.
Beyond session security, we use cookies to remember certain preferences you've set. If you've selected a specific language or display setting, we retain that so you don't have to re-configure anything on your next visit. It's a small thing, but consistency matters when you're in the middle of a session.
Gameplay continuity is another key function. Active game sessions rely on data stored in cookies to maintain their state — so if you temporarily navigate away, the game doesn't lose its place. This is particularly relevant for longer table game sessions or any interactive feature that holds real-time data.
We also use cookies to understand where things might be going wrong technically. If a page is slow to load or a feature isn't behaving as expected, performance data helps us identify and fix those issues faster. The goal, in every case, is a stable, secure environment for our players. That's why cookie use at BitStarz is tied directly to how the platform functions, not just how it's monitored.
Types of Cookies We Deploy
We categorize the cookies active on our platform into four broad types. Each serves a distinct purpose, and we want you to understand exactly what's happening at each layer.
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Essential / Strictly Necessary Cookies
These are non-negotiable for the platform to function. They handle authentication, maintain your logged-in state, protect against cross-site request forgery, and ensure that session data is correctly associated with your account. Blocking these cookies will break core functionality — you simply won't be able to stay logged in or access protected areas of the site.
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Performance & Analytics Cookies
These help us understand how players interact with different sections of BitStarz — which pages load slowly, where drop-offs happen, and how navigation patterns flow. The data collected is aggregated and not used to identify you personally. It feeds directly into how we improve the platform over time.
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Functionality Cookies
Once you've set your language, regional display settings, or other personal preferences, functionality cookies remember those choices. They persist between sessions so the platform feels familiar when you return. If you clear these cookies, those preferences will reset to default on your next visit.
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Targeting / Advertising Cookies
These cookies allow us to present bonus offers and promotional content that are relevant to your activity on the site. If you've been exploring a particular game category or recently claimed a BitStarz no deposit bonus code, these cookies help ensure that what we surface to you is contextually appropriate rather than generic. You can opt out of these through our cookie consent manager without affecting your ability to use the site.
Third-Party Cookies in iGaming
Some of the cookies active on BitStarz are placed not by us directly, but by trusted third-party partners whose services are built into the platform. We want to be clear about this, because transparency around third-party data is something we take seriously.
Our game providers are one example. When you launch a game — whether it's a slot, a live dealer title, or a table game — the provider's software runs within our environment and may set its own cookies to maintain game state, handle real-time rendering, and ensure the session remains stable. These cookies are a technical requirement for the games to run correctly, not an optional layer.
Secure payment processing is another area where third-party cookies are present. The payment gateways we work with use cookies as part of their fraud prevention protocols and secure transaction routing. This means that when you deposit or request a withdrawal, those cookies are actively working in the background to verify the integrity of the transaction. Removing them mid-session could interrupt the process.
We do not grant third-party partners access to personal data beyond what's required for the specific service they provide. Their use of cookies is governed both by our agreements with them and by their own privacy policies. If you have concerns about a specific third-party service operating on our platform, our support team can point you in the right direction.
Managing & Deleting Cookies
You have meaningful control over the cookies active during your time on BitStarz. Here's how to exercise it:
- Cookie Consent Banner: When you first visit the site, our cookie banner gives you the option to accept all cookies, reject non-essential ones, or customize your preferences by category. You can revisit these settings at any time through the consent manager linked in our site footer.
- Browser-Level Controls: Every major browser allows you to view, block, or delete cookies directly through its settings. In Chrome, Firefox, Safari, and Edge, you'll find these options under Privacy or Site Settings. You can clear all stored cookies at once or manage them site by site.
- Opting Out of Analytics & Advertising: If you'd prefer that performance or targeting cookies not run during your session, you can disable those specific categories through our consent manager without affecting your core account access.
One important note: blocking essential cookies will affect how the platform operates. Features like staying logged in, loading games, and accessing the cashier all depend on them. If you encounter unexpected behavior after adjusting your settings, restoring essential cookies is usually the first step to resolving it.
To review your current preferences at any time, use the Manage Cookie Preferences option in the site footer.
Policy Updates & Contact Information
This cookie policy reflects our current practices and will be updated as needed — whether in response to changes in applicable regulations, new services we introduce, or shifts in how our technology partners operate. When material changes occur, we'll notify registered players through standard communication channels and update the effective date of this document accordingly.
We recommend checking back periodically, particularly if you rely on specific cookie settings to manage your privacy preferences. The most current version of this policy will always be available on our website.
If you have questions about how we use cookies, how your data is handled, or how this policy relates to your broader privacy rights, our customer support team is available to help. You can also find more detailed information about data collection, retention, and your rights as a player in our full data protection documentation. Read our full Privacy Policy for a complete overview of how BitStarz handles personal information.
